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6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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Quick Resource Guide To Help Organizations Scale Healthcare Support During COVID-19

Forrester IT

Forrester has curated a list of companies that are delivering virtual care services and support for health insurers, healthcare providers, employers, and consumers during the COVID-19 pandemic. While some vendors initially offered temporary discounts or free services, many have discontinued these practices.

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How to know a business process is ripe for agentic AI

CIO Business Intelligence

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

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5 top business use cases for AI agents

CIO Business Intelligence

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. The technology is relatively new, but all the major players are already on board. We cant do that for security reasons, he says.

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CIOs eye SaaS backup plans post-CrowdStrike

CIO Business Intelligence

Although not implemented yet, we will be making it part of our vendor management and selection processes. We also plan on expanding our ERM [enterprise risk management] evaluations to include a more comprehensive SaaS vendor’s DR to determine which platforms we need to ensure have a mitigation strategy.”

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10 best practices when partnering for strategic skills

CIO Business Intelligence

Double down on vendor management. To manage these relationships, IT organizations need robust vendor management processes , says West Monroe’s Wright. Here, metrics and governance are especially important — as is addressing issues with either promptly.

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New CIO appointments in India, 2022

CIO Business Intelligence

A former CIO100 India winner, Bari has also previously held leadership roles at Max Life Insurance, HT Media, and SBI Card. Chauhan has built world class technological products for financial services, capital markets, insurance, manufacturing, healthcare, e-commerce, retail, and technology sectors. He is an alumnus of IIT Kanpur.