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6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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Quick Resource Guide To Help Organizations Scale Healthcare Support During COVID-19

Forrester IT

Forrester has curated a list of companies that are delivering virtual care services and support for health insurers, healthcare providers, employers, and consumers during the COVID-19 pandemic. While some vendors initially offered temporary discounts or free services, many have discontinued these practices.

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How to know a business process is ripe for agentic AI

CIO Business Intelligence

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

billion for Fortune 500 firms alone, according to an analysis by Parametrix, and total economic damages could run into tens of billions, Nir Perry, CEO of cyber insurance risk platform Cyberwrite, told Reuters. The overall cost was estimated at $5.4

CTO Hire 292
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5 top business use cases for AI agents

CIO Business Intelligence

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. The technology is relatively new, but all the major players are already on board. We cant do that for security reasons, he says.

CTO Hire 359
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12 AI predictions for 2025

CIO Business Intelligence

Take for example the use of AI in deciding whether to approve a loan, a medical procedure, pay an insurance claim or make employment recommendations. But there are already many other regulations on the books, both in the US and abroad, that touch on issues like data privacy and algorithmic decision making that would also apply to gen AI.

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Navigating the cloud maze: A 5-phase approach to optimizing cloud strategies

CIO Business Intelligence

It prevents vendor lock-in, gives a lever for strong negotiation, enables business flexibility in strategy execution owing to complicated architecture or regional limitations in terms of security and legal compliance if and when they rise and promotes portability from an application architecture perspective.

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