CIO Business Intelligence
OCTOBER 9, 2024
The first phase was leveraging generative AI and conversational AI to power chatbots and help them retrieve information from the knowledge base. Field service knowledge search augmentation. Oracle is taking a multi-phase approach to delivering end-to-end automation for service.
CIO Business Intelligence
JULY 14, 2023
Knowledge Base A comprehensive knowledge management system is a necessary asset for any IT service desk. A well-organized and searchable knowledge base allows users to access relevant articles and documentation for independent issue resolution.
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Network World
MAY 21, 2024
For service portal users—for instance, end users—AI will suggest knowledge base articles and service catalog items during the creation of a new incident, steering end users in the right direction toward resolution. SolarWinds offers both perpetual and subscription-based licenses for on-premises and SaaS-based solutions.
Dataconomy
AUGUST 14, 2024
Similarly, ScreenConnect offers licensing plans tailored to businesses of all sizes. They also have a knowledge base and user forums for users to access resources and community-driven solutions. Licensing choices When deciding on a remote desktop solution, pricing plays a vital role.
Kitaboo
FEBRUARY 21, 2024
Furthermore, you can make full use of flexible licensing models, which will help monetize your content online and maintain control over it. Look for DRM software that provides strong encryption algorithms, dynamic watermarking, access controls, and comprehensive license management capabilities.
CIO Business Intelligence
JULY 22, 2024
This is because the most commonly used forms of upskilling (knowledge-based, content-driven, and assessed via online quizzes) aren’t enough for real-world impactful skilling. Or how a pilot is trained first in flight simulators before logging a certain number of hours before getting their commercial license.
SecureWorld News
OCTOBER 21, 2024
These are licenses, hardware, software, infrastructure capacity and bandwidth, backup and restoration, ancillary and monitoring systems, management systems, professional and managed services, and human resources. I ended up with a visual image of an iceberg with apparent costs at the tip and hidden costs beneath the water level.
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