Knowledge Base Licensing Virtualization 
Network World
MAY 21, 2024
For service portal users—for instance, end users—AI will suggest knowledge base articles and service catalog items during the creation of a new incident, steering end users in the right direction toward resolution. SolarWinds offers both perpetual and subscription-based licenses for on-premises and SaaS-based solutions.
CIO Business Intelligence
JULY 22, 2024
This is because the most commonly used forms of upskilling (knowledge-based, content-driven, and assessed via online quizzes) aren’t enough for real-world impactful skilling. Or how a pilot is trained first in flight simulators before logging a certain number of hours before getting their commercial license.
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Trends in the Living Networks
FEBRUARY 20, 2007
» A second Second Life – new competition in virtual worlds Ross Dawson, February 20, 2007 5:02 AM US PT Hey, how come I read about this on Scobleizer first? Second Life has established itself as the de facto leader in user-created free-form virtual worlds. TD Goodcliffe believes that the space is open for the taking.
CIO Business Intelligence
MAY 19, 2022
A self-service knowledge base offers publicly accessible answers and services through tailored views and allows access by all employees. When a user begins to submit a ticket, the knowledge base should recommend articles with pertinent information. Micro Focus Service Management Automation X (SMAX).
Trends in the Living Networks
APRIL 9, 2008
Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0
Trends in the Living Networks
DECEMBER 17, 2007
Ultimately the only thing that cannot be replicated and commoditized is a deep, collaborative, “knowledge-based” relationship. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters. Free chapters) Implementing Enterprise 2.0
Trends in the Living Networks
MARCH 21, 2007
in the enterprise is far more than just talk » Chapter 6: Implementing key client programs Ross Dawson, March 21, 2007 3:46 AM US PT I recently pointed to the launch of the second edition of Developing Knowledge-Based Client Relationships, including the free download of Chapter 1 of the book.
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