Trends in the Living Networks

JUNE 3, 2010

I’ve always thought it anomalous that I had never done any work for Cisco, given its messages such as the Human Network are so aligned with mine, so I’m glad that connection has been made. Yes, it is absolutely an intensely networked economy. Yet the relationships that make up that network vary from tenuous to committed.

Knowledge Base 106

Knowledge Base Network Conference Energy 106

Trends in the Living Networks

APRIL 15, 2019

However this also ties back to the themes of my first book on Developing Knowledge-Based Client Relationships , which I applied to customer relationships in Chapter 4 of my book Living Networks , illustrated by this diagram taken from the book on the left. Image : Ramón Salinero.

Knowledge Base 106

Knowledge Base Virtualization Course Trends 106

Network World

MAY 16, 2024

It enables] this concept of personalization, access to this knowledge base and the solution bases that are targeted to help provide the operating efficiencies,” Shagoury said. AI networking is another area Kyndryl is targeting. “AI Cloud Computing, Networking

Fractional CTO 392

Fractional CTO Cloud Applications Load Balancer 392

Network World

SEPTEMBER 5, 2024

Those are really attractive things to people who control budget,” said Shamus McGillicuddy, vice president of research covering network management at EMA, during a recent webinar. Improved collaboration/knowledge sharing: 27.8% GenAI can benefit IT teams in several ways, but respondents don’t expect it to replace personnel.

Security 422

Security Survey Tools Artificial Intelligence 422

Trends in the Living Networks

MAY 31, 2007

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Particls switches on the power of RSS | Main | A week of hot news on the web: Trade sales mark the boom » Launching the Web 2.0 report - You can download Chapter 2 on Web 2.0

Trends 159

Trends Network Media Social 159

Trends in the Living Networks

NOVEMBER 16, 2012

Organizational networks. The development of strong networks that allow the most relevant capabilities to be applied to emerging problems or opportunities happens through conversation. Conversation with staff is essential for them to understand the organization’s purpose, and to become engaged and aligned with it. Context skills.

Network 161

Network Media Social Knowledge Base 161

Trends in the Living Networks

OCTOBER 14, 2007

Below is the Extinction Timeline created jointly by What’s Next and Future Exploration Network – click on the image for the detailed timeline as a pdf (1.2MB). For the most current insights and trends in the living networks, follow @rossdawson on Twitter! Also see Richard Watson’s blog post on the extinction timeline.

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Trends Network Media Social 167

Trends in the Living Networks

SEPTEMBER 5, 2012

My key message was that we absolutely shouldn’t see this as “brain drain”, but the formation of rich networks that are enormous enablers for the economy and entrepreneurial opportunities in the future. In a networked world, this is a critical source of success for us. So let’s drop the talk of brain drain.

Network 151

Network Study Case Study Course 151

CIO Business Intelligence

JULY 2, 2024

Telecom networks are an integral backbone of the digital infrastructure that powers our economies today. Moreover, the deployment of next-generation networks such as 5G and fiber-optic infrastructure requires significant investment and coordinated efforts from governments, regulators, and telecom operators.

Policies 264

Policies Industry Network Mobile 264

CIO Business Intelligence

APRIL 12, 2024

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. It makes the team member much more efficient.”

Retail 290

Retail Knowledge Base Artificial Intelligence WAN 290

Network World

MAY 21, 2024

For service portal users—for instance, end users—AI will suggest knowledge base articles and service catalog items during the creation of a new incident, steering end users in the right direction toward resolution.

Knowledge Base 366

Knowledge Base Guidelines Licensing Authentication 366

TM Forum

AUGUST 5, 2021

Germany’s 1&1 AG has given a fillip to Open RAN and the Rakuten Communications Platform (RCP) by contracting Rakuten Group to help build its new mobile network, which will be Germany’s fourth. Its choice of partner to build a virtualized Open RAN 5G network points to Rakuten’s potential to shake up the telecoms industry.

Network 130

Network Data Center Mobile Virtualization 130

Trends in the Living Networks

AUGUST 27, 2007

How well-informed you are depends largely on the quality of your personal network, and how effectively you can gather and trade information through the people you know. For the most current insights and trends in the living networks, follow @rossdawson on Twitter! Free chapters) Implementing Enterprise 2.0

Trends 158

Trends Network Media Social 158

Trends in the Living Networks

NOVEMBER 18, 2009

On Tuesday I gave the opening keynote at the 38th annual global conference of international accounting network Kreston International. With revenues across the network of over $2 billion, they are the 13th largest accounting network in the world. I have long been fascinated by professional services networks.

Network 90

Network Conference Knowledge Base Social 90

Tech Republic

OCTOBER 14, 2024

A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center employees love to use.

Knowledge Base 56

Knowledge Base How To Resources VOIP 56

CIO Business Intelligence

OCTOBER 12, 2023

This involves analyzing key metrics like resolution times, ticket volumes, knowledge base usage, and call data. KLM, a global airline , successfully automated reporting and tracking, enabling them to proactively manage their complex operational network. These metrics offer invaluable insights for continuous improvement.

Strategy 278

Strategy Airlines Knowledge Base Budget 278

CIO Business Intelligence

APRIL 1, 2022

My point here isn’t to poke fun at today’s buzziest tech terms, but to point out that the language, ensuing conversations, and general knowledge base about the most important migration in the history of humanity (i.e., Or is it the recently coined metaverse? human mathematicians) connected via telegraph.

Disaster Recovery 362

Disaster Recovery Cloud Strategy Financial 362

Trends in the Living Networks

JANUARY 30, 2007

This has always been true, but in our hyper-connected world the fundamental networked nature of our world is coming to the fore. In my book Living Networks I described how these networks are now coming to life. Organizational network analysis (ONA) has been adopted as a powerful management tool by many leading organizations.

Network 90

Network Trends Media Social 90

CIO Business Intelligence

MARCH 6, 2024

The company’s customers can use an interface called expereoOne to analyze global network performance, and Elms is keen to bolster CX efforts further with AI. The firm is exploring Salesforce’s ServiceGPT and Einstein technologies, and they’re building a knowledge base on the provider’s Sales Cloud platform as well.

Banking 328

Banking Knowledge Base Tools Research 328

Network World

AUGUST 28, 2024

We see AI in customer service as a powerful use case – from knowledge base-powered chatbot answers to our internal staff, all the way to delivering financial answers to our members on whatever device they use for banking,” said Mark Fournier, CIO at the U.S.

Vmware 357

Vmware Cloud Symantec Data Center 357

Trends in the Living Networks

NOVEMBER 28, 2011

My response harkened back to my first book Developing Knowledge-Based Client Relationships. In financial services in particular, there are three key aspects to ‘knowledge-based’ relationships that not only create value, but can also essentially lock-in the client.

Knowledge Base 143

Knowledge Base Financial Banking Meeting 143

Trends in the Living Networks

JULY 25, 2018

The four books I have written so far – Developing Knowledge-Based Client Relationships , Living Networks , Implementing Enterprise 2.0 , and Getting Results From Crowds – are linked by a number common themes. Living Networks. Please feel free to explore and download the resources. Getting Results From Crowds.

Network 84

Network Knowledge Base Enterprise Enterprise 84

CIO Business Intelligence

FEBRUARY 29, 2024

For example, as query assistants, generative AI tools can help customers better navigate an extensive product knowledge base using a simple question-and-answer format. Smart Answers uses generative AI to answer questions about articles published on CIO.com and Foundry websites Computerworld, CSO, InfoWorld, and Network World.

Open Source 317

Open Source Data Knowledge Base Examples 317

Trends in the Living Networks

JULY 21, 2006

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « The social nature of Search 2.0 | Main | Mobile traffic data will pressure local radio » Being in two places at the same time Ross Dawson, July 21, 2006 5:02 PM US PT I really like this.

Trends 95

Trends Network Media Social 95

Trends in the Living Networks

JUNE 28, 2006

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Announcing the Future of Media Summit 2006 | Main | Will mainstream advertising die? For the most current insights and trends in the living networks, follow @rossdawson on Twitter!

Media 107

Media Trends Network Social 107

Trends in the Living Networks

SEPTEMBER 21, 2005

On one-level “network-centric warfare” (see for example the US Department Defence report to Congress on this) has grown to prominence – or even predominance – in military strategic thinking over the last four years. However social network analysis has been applied by intelligence agencies and law enforcement for decades.

Network 74

Network Social Trends Security 74

Trends in the Living Networks

OCTOBER 2, 2006

He is Founding Chairman of four companies: professional services and venture firm Advanced Human Technologies , future and strategy consulting group Future Exploration Network , leading events firm The Insight Exchange , and influence ratings start-up Repyoot. Free chapters) Implementing Enterprise 2.0

Trends 90

Trends Network Media Social 90

Trends in the Living Networks

AUGUST 3, 2007

From the very beginning of the social networking space, with the launch of sixdegrees.com in 2000 (which gave up the ghost in January 2002), the fundamental underlying issue was whether social networks would be entirely exclusive and competitive, or whether they would in some way integrate to create a global social networking space.

Network 68

Network Social Trends Media 68

Dataconomy

MARCH 27, 2025

Neuro-symbolic AI represents a significant leap in artificial intelligence by integrating the intuitive learning capabilities of neural networks with the logical reasoning strengths of symbolic AI. Neuro-symbolic AI combines two distinct paradigms of artificial intelligence: neural networks and symbolic reasoning.

Artificial Intelligence 50

Artificial Intelligence Network Analysis Chemicals 50

Trends in the Living Networks

MAY 12, 2006

I have no doubt that the analysis techniques used on this data were primarily network mapping, using software such as Netmap , which I described in an earlier article on social networks and intelligence applications. Searching for patterns in this data is a network analysis application, and the state of the art is pretty good now.

Network 68

Network Social Trends Data 68

Trends in the Living Networks

MARCH 28, 2008

For the most current insights and trends in the living networks, follow @rossdawson on Twitter! The issue of how countries can support productive media activity is something I will spend considerably more time on over the next years, as this is one of the fundamental drivers of national economic success.

Media 87

Media Trends Policies Industry 87

Trends in the Living Networks

NOVEMBER 5, 2007

For the most current insights and trends in the living networks, follow @rossdawson on Twitter! This seems like a useful study in getting more detail on what organizations can do to enhance collaboration, in a world where collaboation drives organizational performance more than just about any other factor.

Network 68

Network Trends Media Social 68

Trends in the Living Networks

OCTOBER 16, 2007

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Implementing Web 2.0 Products and technology-based services are increasingly commoditized, however specialist expertise is becoming more valuable. Free chapters) Implementing Enterprise 2.0

Trends 84

Trends Network Media Knowledge Base 84

Trends in the Living Networks

APRIL 13, 2007

Yet social networking is not just about friends and personal networks. Applying social networks in the enterprise is a sweet spot that has massive potential value. Spoke had a unique model at the time, providing both social networking applications inside the enterprise, as well as a public version of their application.

Network 74

Network Social Trends Enterprise 74

CIO Business Intelligence

FEBRUARY 20, 2024

Data remains siloed in facilities, departments, and systems –and between IT and OT networks (according to a report by The Manufacturer , just 23% of businesses have achieved more than a basic level of IT and OT convergence). The company can also unify its knowledge base and promote search and information use that better meets its needs.

Architecture 246

Architecture Data Microsoft Industry 246

Trends in the Living Networks

FEBRUARY 13, 2006

He is Founding Chairman of four companies: professional services and venture firm Advanced Human Technologies , future and strategy consulting group Future Exploration Network , leading events firm The Insight Exchange , and influence ratings start-up Repyoot. Free chapters) Implementing Enterprise 2.0

Banking 83

Banking Trends Network Media 83

Trends in the Living Networks

MARCH 4, 2006

and Microsoft of the 53 companies that are members of the Network Roundtable. and Microsoft of the 53 companies that are members of the Network Roundtable. I am the research leader for this last category of external connectivity work at the Network Roundtable, though I apply ONA across a broader range of areas with my clients.

Analysis 68

Analysis Network Trends Media 68