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Saudi Arabia launches $100 Billion AI initiative to lead in global tech

CIO Business Intelligence

The program, known as Project Transcendence, marks a significant push by the Kingdom to develop a robust AI ecosystem that can rival leading tech hubs, including neighbouring United Arab Emirates and other global technology centers. In recent years, the Kingdom has set up research centers, ministries, and educational programs focused on AI.

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Creating Knowledge-based CRM initiatives

Trends in the Living Networks

I am running a two-day executive program on Relationship Management for Financial Services in Kuala Lumpur on 28-29 January, organized by IBN International. Increasingly, the key client programs applied in corporate and insitutional banking and the CRM initiatives implemented in retail and private banking are coming together.

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Knowledge-based systems

Dataconomy

Knowledge-Based Systems (KBSes) play a crucial role in todays fast-paced world, where information overload can hinder effective decision-making. This blend of artificial intelligence and expert knowledge makes KBSes invaluable tools in sectors ranging from healthcare to education. What are knowledge-based systems?

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25 enterprise tech predictions and goals for 2025, from APAC CIOs

CIO Business Intelligence

The three-phase project plan of Program Fruit is advancing as we bring in AI for management reporting as well as descriptive and predictive analytics with agoal towards genAI. Cybersecurity this remains a top priority, with increased resources to combat phishing through user awareness programs.

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5 tips for better business value from gen AI

CIO Business Intelligence

Target call center and service operations Call centers, customer service departments, IT service desks, and other support services have significant amounts of data in the form of service tickets, knowledge bases, and user profile information from CRM and HCMS platforms.

Data 358
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Using genAI in IT operations boosts productivity, but security concerns linger

Network World

Some 94% of those surveyed said their IT organizations were using general purposed genAI today, and the most common use cases include: Create documentation/procedures/knowledge base: 74% Operational data analysis: 69% Step-by-step guidance for tasks: 66% Research/learning: 64% Programming/scripting: 61% Configuration generation: 47% Nearly three-quarters (..)

Security 435
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SAP and Nvidia expand partnership to aid customers with gen AI

CIO Business Intelligence

RAG optimizes LLMs by giving them the ability to reference authoritative knowledge bases outside their training data. “There are tons of documents that are not residing in an SAP system,” Herzig said.

SAP 295