article thumbnail

Vendor management: The key to productive partnerships

CIO Business Intelligence

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

article thumbnail

6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Birmingham’s $48M Oracle ERP project turned into an epic failure

CIO Business Intelligence

In a damning audit report , Grant Thornton has exposed how the project implementation turned into a cautionary tale of project mismanagement, highlighting critical failures in governance, technical oversight, and vendor management that continue to impact the councils core operations.

Oracle 227
article thumbnail

9 principles to improve IT supplier relationship management

CIO Business Intelligence

In a relationship with an IT supplier, this means that while operational management teams would oversee operations on a daily basis, executive leadership maintains its focus on the overall vision and goals of the partnership in monthly or quarterly meetings.

Resources 257
article thumbnail

Product-based IT: 6 key steps for making the switch

CIO Business Intelligence

Program managers in agile organizations yield timeline responsibilities to product managers collaborating with agile teams. Program managers can then have more time to focus on vendor management, financial planning, and executive-level communications.

article thumbnail

How to know a business process is ripe for agentic AI

CIO Business Intelligence

Weve enabled all of our employees to leverage AI Studio for specific tasks like researching and drafting plans, ensuring that accurate translations of content or assets meet brand guidelines, Srivastava says. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

How To 318
article thumbnail

12 AI predictions for 2025

CIO Business Intelligence

That could happen in an automated way, with the vendors agent talking to the customers agent. Today this happens with meetings and reports, says Malhotra. Soon, showing up to a meeting without an AI assistant will be like an accountant trying to do their work without Excel, he adds.

CTO Hire 354