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5 top business use cases for AI agents

CIO Business Intelligence

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. Throughout late 2024, Microsoft continued to expand its agentic offerings with purpose-built agents for specific use cases.

CTO Hire 359
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Forrester 2019 Enterprise BI Platform Waves ™ Research Update

Forrester IT

This year we emphasized New market segmentation by Vendor-Managed vs. Client-Managed platforms, which roughly equated to on-premise vs. cloud based platforms, but not quite. Forrester has just published 2019 refresh of out Enterprise Business Intelligence (BI) Platforms Waves ™. Since […].

Research 314
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CIOs eye SaaS backup plans post-CrowdStrike

CIO Business Intelligence

Although not implemented yet, we will be making it part of our vendor management and selection processes. We also plan on expanding our ERM [enterprise risk management] evaluations to include a more comprehensive SaaS vendor’s DR to determine which platforms we need to ensure have a mitigation strategy.”

Backup 325
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MSFT: Launches MDR And Hops On The Everything-As-A-Service Bandwagon

Forrester IT

Everything-eventually-becomes-a-service which Microsoft demonstrates by launching its own version of managed detection & response. We discuss what CISOs need to know, how it will impact the market, and what to look for next.

Microsoft 397
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CIOs take aim at SaaS sprawl

CIO Business Intelligence

Years into strategies centered on adopting cloud point solutions, CIOs increasingly find themselves facing a bill past due: rationalizing, managing, and integrating an ever-expanding lineup of SaaS offerings — many of which they themselves didn’t bring into the organization’s cloud estate.

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12 AI predictions for 2025

CIO Business Intelligence

Microsoft cant make a custom version just for me. Its just not economically feasible to build large systems for small use cases. Right now, people are all using the same version of Teams or Slack or what have you, says Ernst & Youngs Malhotra.

CTO Hire 354
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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

Legal indemnification is a common feature of gen AI contracts from OpenAI, Microsoft, Adobe, and other major vendors. Then theres the operational complexity of running open source models, and the potential legal liabilities. Thats not the case with open source. Model creators dont often take on legal liability, says Chandrasekaran.