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Latest data: Retailers shift to social media and online

Trends in the Living Networks

One of these was the key findings from Frost & Sullivan of Australian retailers, conducted in October 2011. This includes a survey of the use of social media by retailers, showing: - 34% monitor conversations on social media. - 29% use social media to promote their store. - 20% advertise on Facebook. -

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Salesforce Announces new Industries Strategy: With Vivek Kundra Leading The Way

CTOvision

Led by Vivek Kundra, EVP of Industries, salesforce.com’s new Industries Business Unit is delivering social, mobile and connected cloud solutions for six global industries—financial services/insurance, health care/life sciences, retail/consumer products, communications/media, public sector and automotive/manufacturing.

Industry 278
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Five Amusing Mobile Things You Missed

CIO Musings

Mobile technology is one of my favorite topics. I just recently ran across five interesting mobile technology tidbits you probably missed. The phones are still in short supply, none to be found in Apple stores or wireless retailers. T Mobile has a cool new series of ads and social approach to the launch of this: https://explore.t-mobile.com/catch-jeremy.

Mobile 211
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Future of Retail: 10 powerful trends and 1 meta-trend

Trends in the Living Networks

I have just come across this – an excellent resource from PSFK on the Future of Retail. PSFK presents Future of Retail report. World as retail experience. Much of this points to what I see as the dominant meta-trend in retail: the merging of online and in-store buying. View more presentations from PSFK.

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The future of retail: the rise of omnichannel marketing and sales

Trends in the Living Networks

This year I have been drawn significantly into the retail industry, being the lead technology advisor for a major study on the long-term future of shopping centers, and giving keynotes at a number of public and in-house retail industry events on topics including the future of retail shopping districts and social media in retail.

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Tencent super-apps helped a large American retailer expand its reach into China

CIO Business Intelligence

Entering a new market with a different social structure, cultural history, and regulatory issues is never easy for a large retailer, even if the difference seems slight. This was a major roadblock for a large American retailer when it started on its journey to enter the Chinese market in 1996.

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10 Ways to Make Retail Training More Impactful

Kitaboo

The importance of retail stores can be seen with the emergence of new stores every year. NRF forecasts that retail sales in 2019 will increase between 3.8% How do you ensure that your retail staff provides a good shopping experience? Through retail training of course. Provide Mobile-based training. Keep it Simple.

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