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Study: Increased customer expectations are driving corporate uptake of social media

Trends in the Living Networks

One of the pointed themes that emerged from the study was that customer expectations are driving uptake of social media and digital intiatives. This happens to be highly aligned with my perspective that increased expectations are at the heart of social change, as expressed in my Transformation of Business framework.

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Crowdsourcing for social development and economic opportunity: Case study of Malaysia

Trends in the Living Networks

The overall strategic framework is to focus on both competitiveness and social equity and inclusiveness. Connectivity in Malaysia is good, There is 82% broadband penetration in populated areas, and mobile penetration is very high at over 128%. One of the most important reasons to do so is social development. .

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IBM: Cost of an enterprise data breach hit post-pandemic high

Network World

million—among the 16 countries and regions studied. A recent Cisco study supported IBM’s results and found that 92% of organizations had deployed two or more public cloud providers to host their workloads and 34% using more than four, according to last year’s networking trends report. Taken together, these costs totaled USD 2.8

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Making social media happen in government: case study of NSW Department of Education

Trends in the Living Networks

I’m at the launch meeting of the social media community of practice set up by Institute of Public Administration NSW (IPAA). At the conference I wrote about the case study of Queensland Police , which is a great example of government bodies creating value through social media. Here are a few live notes from the event. .

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Studies reveal verified social media users are fueling COVID-19 fake news

Venture Beat

A pair of new studies show that verified accounts, not necessarily bots, might be driving the spread of misinformation on social media. Read More.

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Do You Have An Opinion On How Digital Is Changing Business?

Forrester IT

We're also reaching out to a wider audience through social media to broaden the perspectives gathered in this study. Please note: while the survey has been designed to complete on any device, including mobile phones, you must finish the survey using the same device from which you begin by clicking this link: [link].

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Scenarios for the downfall of Facebook and a new landscape for social networks

Trends in the Living Networks

Today I gave the keynote on Social Media and the Future at Marcus Evans’ CIO Summit. In question time after my keynote I was asked whether Facebook will still be the dominant social network in 5 years. In this case, we need to tell a credible story on how Facebook loses its predominant position in social networks.

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