Forrester IT
SEPTEMBER 18, 2019
For customer experience (CX) leaders, this training gap presents a serious roadblock to becoming a customer-obsessed organization. But only 26% of information workers report that current training offerings help them perform better. There’s a clear gap between what employees need and what employers deliver. This raises […].
CIO Business Intelligence
OCTOBER 14, 2024
Antonio Tijerino, president and CEO of HHF, says partnering with IBM on SkillsBuild presented a clear opportunity to connect the Latino community to career-building opportunities in technology through a well-established learning program.
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CIO Business Intelligence
OCTOBER 22, 2024
By 2028, technological immersion will impact populations with digital addiction and social isolation, prompting 70% of organizations to implement anti-digital policies. Additionally, digital immersion will also negatively impact social skills, especially among younger generations that are more susceptible to these trends.
Network World
OCTOBER 21, 2024
Firewalls and VPNs create a dangerous illusion of security, presenting an attack surface that is reachable and breachable, meaning attackers can find and compromise the exact location where applications and private data reside. As we entered the 2000s, cyberattacks became more sophisticated and targeted.
Social, Agile and Transformation
FEBRUARY 17, 2022
Intelligent search powers ecommerce websites, site search engines, portals to support hybrid working, and customer support workflows. We’re going from the early days of keyword search boxes to today’s natural language query interfaces.
CIO Business Intelligence
MARCH 8, 2023
The pandemic accelerated the urgency for reform in health and social care around the world, which strained resources to unprecedented levels. All of the capacity and operational challenges that were present in healthcare prior to the pandemic are magnified now. So you can see how my job has had to react to all of those stimulants.”
CIO Business Intelligence
FEBRUARY 27, 2025
Its integration into critical social functions, from healthcare to governance, can be a double-edged sword. Although the excitement around AI is palpable, so are the ethical, social and existential challenges it poses. However, AIs impact on our civilization goes beyond its technical and algorithmic achievements.
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