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Revamp Your Retail Loyalty Program With Forrester’s New Framework

Forrester IT

It’s no secret that shoppers love retail loyalty programs. When executed well, loyalty programs deepen customer relationships, drive business results, and even create brand differentiation. Our data shows that nearly three-quarters of US online adults belong to at least one.

Retail 284
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Linux Foundation’s L3AF brings zero-downtime updates to eBPF network management

Network World

Where L3AF bring more network utility to eBPF L3AF enables deployment and chaining of eBPF programs.Haiby noted that the technology was initially developed to address the needs of hyperscale e-commerce applications of retailers. In 2025, eBPF is already integrated and supported on all modern cloud-native environments.

Linux 348
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Consumers Crave More Than Discounts From Loyalty Programs

Forrester IT

Last week, my dentist invited me to join their loyalty program. Its official: the loyalty program is the go-to customer relationships marketing tactic. Most global consumers belong to at least one loyalty program, including 90% of online adults in the US, in Europe-5 88%, and in Australia 93%.

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Retailers And Brands: Tap Drop-Ship Programs For New Selling Opportunities

Forrester IT

With more places for customers to find those products, drop-shipping models fuel many of the largest retail and marketplace websites. The result: more goods in more places (extended assortment for retailers and expanded sales channels for suppliers), which has benefits […].

Retail 320
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Bridging the Online and Offline: How to Apply Product Thinking to Expanding Your eCommerce Business

Speaker: John Cutler, Product Evangelist and Coach at Amplitude

In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. Even brick and mortar businesses are integrating more digital approaches to CX -- testing out loyalty programs and subscription-based models.

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US Retailers Face Unprecedented Challenges In Planning For Q4

Forrester IT

Q4 contributes a significant part of many retailers’ annual revenues and profits. As of mid-Q3, factors like high unemployment, a resurgence in COVID-19 cases, short-term and permanent store closures, and the expiration of the US Federal Pandemic Unemployment Compensation program are making it challenging for US retailers to plan for Q4.

Retail 341
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Changing Your Loyalty Program? Here’s What To Consider

Forrester IT

Today, brands leverage loyalty programs to acquire and retain customers, particularly those they lost during the height of the pandemic. But loyalty programs are a symbiotic relationship: Consumers look to programs for better experiences and cost savings, especially in light of the current economic crisis.