Programming and Retail - Information Technology Zone

Revamp Your Retail Loyalty Program With Forrester’s New Framework

Forrester IT

APRIL 17, 2020

It’s no secret that shoppers love retail loyalty programs. When executed well, loyalty programs deepen customer relationships, drive business results, and even create brand differentiation. Our data shows that nearly three-quarters of US online adults belong to at least one.

Retail

Retail Programming Data

Retailers And Brands: Tap Drop-Ship Programs For New Selling Opportunities

Forrester IT

JUNE 1, 2020

With more places for customers to find those products, drop-shipping models fuel many of the largest retail and marketplace websites. The result: more goods in more places (extended assortment for retailers and expanded sales channels for suppliers), which has benefits […].

Retail

Retail Programming

US Retailers Face Unprecedented Challenges In Planning For Q4

Forrester IT

AUGUST 24, 2020

Q4 contributes a significant part of many retailers’ annual revenues and profits. As of mid-Q3, factors like high unemployment, a resurgence in COVID-19 cases, short-term and permanent store closures, and the expiration of the US Federal Pandemic Unemployment Compensation program are making it challenging for US retailers to plan for Q4.

Retail

Retail Programming Research Trends

Webinars

4 HR Predictions for 2025: Supercharge Your Employee Experience with Internal Communications

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Changing Your Loyalty Program? Here’s What To Consider

Forrester IT

OCTOBER 25, 2022

Today, brands leverage loyalty programs to acquire and retain customers, particularly those they lost during the height of the pandemic. But loyalty programs are a symbiotic relationship: Consumers look to programs for better experiences and cost savings, especially in light of the current economic crisis.

Programming

Programming Change Management Retail B2C

Bridging the Online and Offline: How to Apply Product Thinking to Expanding Your eCommerce Business

Speaker: John Cutler, Product Evangelist and Coach at Amplitude

In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. Even brick and mortar businesses are integrating more digital approaches to CX -- testing out loyalty programs and subscription-based models.

How To

Is Your Online Holiday Traffic Naughty Or Nice?

Forrester IT

OCTOBER 31, 2018

This blog post is part of Forrester’s Holiday 2018 retail series. This includes updates to your websites and mobile apps, reward programs for your loyal customers, and adjustments to ads and sale prices as the […].

Retail

Retail Mobile Programming Security

Paid Loyalty Programs Pique Premium Interest

Forrester IT

MAY 19, 2023

Premium loyalty programs charge a fee for access to membership or a program tier. In recent weeks, we’ve seen several new premium loyalty programs or tiers announced: Sweetgreen announced a two-tiered program in April with a […]

Programming

Programming Retail B2C Strategy

Use Journey Analytics To Power Your Marketing Strategy

Forrester IT

JULY 6, 2018

I recently heard a story where a loyalty program member of an online retailer had her account hacked. Hackers then went on a shopping spree and as a result, she lost a significant loss of money. Sure, the brand failed to keep her information secure – but where they really failed was in their next […].

Strategy

Strategy Information Security Retail Programming

10 generative AI certs and certificate programs to grow your skills

CIO Business Intelligence

MAY 30, 2024

If you want to learn more about generative AI skills and tools, while also demonstrating to employers that you have the skillset to tackle generative AI projects, here are 10 certifications and certificate programs to get your started.

Programming

Programming Course Engineering Software Development

Washington state voters reject initiatives that aimed to repeal capital gains tax and climate program

GeekWire

NOVEMBER 5, 2024

GeekWire Photo / Lisa Stiffler) Washington state voters rejected initiatives that would have axed a capital gains tax and a program to reduce carbon emissions. billion over two years , pays for public education, early learning programs and school construction. An election box in Seattle. PT on Tuesday. PT on Tuesday.

Programming

Programming Small Business Real Estate Education

Tencent super-apps helped a large American retailer expand its reach into China

CIO Business Intelligence

SEPTEMBER 4, 2024

Entering a new market with a different social structure, cultural history, and regulatory issues is never easy for a large retailer, even if the difference seems slight. This was a major roadblock for a large American retailer when it started on its journey to enter the Chinese market in 1996.

Retail

Retail Applications Mobile Cloud

Senkyu: MTN Uganda’s new way to say ‘thank you’ loyalty program

TM Forum

OCTOBER 17, 2021

Rebuilt and expanded customer loyalty program, called Senkyu, to acknowledge customers and drive innovative ways to redeem points, including integration with digital payments, which improves financial inclusivity in Uganda. MTN Senkyu is a unique loyalty program in Uganda and goes beyond typical telco reward schemes. external_url.

Programming

Programming Architecture System Mobile

PCI DSS version 4.0: Is your payment card data security program ready?

CIO Business Intelligence

OCTOBER 16, 2023

Not surprisingly, the retail industry was also highly targeted. To avoid the reputational harm and lawsuits that accompany such breaches, businesses must embrace a comprehensive program to comply with PCI DSS v4.0 But how can enterprises know if their payment card data security program is ready? It is also a high-value target.

Programming

Programming Security Data Enterprise

Used e-bike trade-in program at Rad Power Bikes stores aims to broaden electric mobility access

GeekWire

DECEMBER 4, 2024

The Upway Trade-in Program is intended to not only help riders get the latest tech, but also to support a sustainable, circular economy in which refurbished e-bikes are offered by Upway at lower prices. The program, which originally launched in 2023 and is currently used by more than 2,000 bike shops across the U.S. Petersburg, Fla.

Programming

Programming Mobile Transportation Retail

Zulily’s downfall: How the high-flying online retailer soared, sank, and shut down

GeekWire

JANUARY 16, 2024

For hundreds of people once associated with Zulily, their time at the Seattle-based online retailer was meaningful and formidable — which is why many are bemoaning the tech company’s recent evaporation. Zulily was struggling and unprofitable in recent years under ownership of QVC parent Qurate Retail Group.

Retail

Retail Company Groups Strategy

If You Want Customer Loyalty, You Need A Value Exchange

Forrester IT

FEBRUARY 13, 2024

I regularly have discussions with clients who want to create a loyalty program.

Programming

Programming Strategy Retail B2C

Improve Your Loyalty Results With A Loyalty Services Provider

Forrester IT

AUGUST 16, 2023

Brands continue to increase spend on loyalty technology and programs, but they often don’t tie their loyalty initiatives to broader corporate goals, negatively impacting their success. Does your brand employ a loyalty services provider in addition to a loyalty technology provider? If not, you should consider it. Services providers help here.

Programming

Programming Change Management Analysis Retail

How to incubate a winning innovation program

CIO Business Intelligence

MAY 15, 2023

Retail, entertainment, music, and banking have largely moved online. This is why innovation programs have become so critical to sustaining the success of enterprises. It takes incubating a winning innovation program, and that starts with knowing the customer and shifting the organization’s values. Shifting organizational values.

Programming

Programming How To Software Software

Eroski apuesta por la innovación abierta y crea su Venture Program

CIO Business Intelligence

MARCH 15, 2024

Por eso, el grupo ha anunciado el lanzamiento de su Eroski Venture Program , una iniciativa que promueve el emprendimiento colaborativo y el desarrollo de nuevos modelos de negocio mediante la tecnología. El Eroski Venture Program es comple tamente gratuito para las startups que participen y tiene una duración de tres meses.

Programming

Programming Retail Industry

The power players of retail transformation: IoT, 5G, and AI/ML on Microsoft Cloud

CIO Business Intelligence

APRIL 19, 2023

Thanks to cloud, Internet of Things (IoT), and 5G technologies, every link in the retail supply chain is becoming more tightly integrated. Shanthakumar, Solution Architect – IoT, Retail Business Unit, TCS.

Retail

Retail Microsoft Cloud Energy

Seattle mayor expands tech tool built with Google to streamline benefit program application process

GeekWire

JULY 12, 2023

The homepage for the City of Seattle’s CiviForm website, a tool that makes it faster and easier for residents to apply to city-related benefit and discount programs. The tool works by easing some of the time, computer literacy and language barriers that can create roadblocks for residents seeking to access benefit programs.

Programming

Programming Tools Google Applications

Amazon earnings preview: Analysts watching AWS growth, retail margins, Project Kuiper

GeekWire

OCTOBER 30, 2024

(GeekWire Photo / Taylor Soper) Analysts will be eyeing revenue growth for Amazon’s cloud computing unit and margins in its retail segment when the company reports third quarter earnings Thursday. Wall Street expects $157.3 in the year-ago quarter. .”

Retail

Retail Report Advertising Banking

Redefining The Fate Of Virtual Care

Forrester IT

JUNE 12, 2024

Teladoc CEO Jason Gorevic exited amid missed financial projections and a plummeting stock price, Optum is shutting down its virtual care program, and Walmart Health is closing all 51 health centers across five states and shutting down its […]

Virtualization

Virtualization Healthcare Financial Programming

Email Marketers: Empathize With Customers To Stay Off Their Naughty Lists

Forrester IT

NOVEMBER 28, 2023

Use our tips to help your email programs will perform better and grow your long-term customer loyalty this holiday season.

Programming

Programming Retail B2C Trends

Choose Your Loyalty Service Provider Based On Three Capabilities

Forrester IT

AUGUST 25, 2021

Globally, we’re seeing a proliferation of brands that are investing in loyalty — whether for the first time or to revamp their existing strategy and programs. In fact, 83% of the brands we surveyed for our new Forrester Wave™ evaluation on loyalty service providers are increasing their investment in loyalty by 5% or more this […].

Survey

Survey Strategy Programming Change Management

Nike Is Setting The Standard For Omnichannel Loyalty In Every Industry

Forrester IT

DECEMBER 20, 2019

Most marketers understand that earning loyalty is bigger than rewards programs and incentives, that it’s important to treat different customers differently. And they agree that a loyalty program should deliver the best content, […].

Industry

Industry Programming Retail B2C

Seattle joins other Washington cities in opposing I-2117, a measure to nix state’s climate program

GeekWire

OCTOBER 8, 2024

(GeekWire Photo / Gillian Dohrn) The City of Seattle today approved a resolution opposing Initiative 2117 , a measure on next month’s ballot that would eliminate a statewide program that funds efforts addressing climate change. Funding raised by the act pays for wide-ranging programs supporting the clean energy transition.

Programming

Programming Energy Retail Government

Sony’s new PS5 faceplates come in black and colorful options

The Verge

DECEMBER 13, 2021

These new colors will be available in January, with the purple version being sold in the UK, US, and Germany through Sony’s PlayStation direct early access program. Other retailers will stock the purple DualSense controller on February 11th. Image: Sony. Sony’s new DualSense colors.

Retail

Retail Programming Company

U.S. senators question Amazon about its use of palm-reading biometric data

GeekWire

AUGUST 13, 2021

New Amazon CEO Andy Jassy is facing questions about how the company plans to use the data it gathers from its newly installed palm-reading scanners in some of the company’s retail outlets. Related: Our first-hand experience with Amazon’s new palm reader, and what it says about the future of retail. A group of three U.S.

Data

Data Retail Licensing Programming

Technologies and trends shaping a 'buy anywhere' future

TM Forum

NOVEMBER 2, 2021

Over the past 18 months, since the onset of COVID-19, telecom retail has seen a rapid technological evolution that has changed customer expectations and buying habits permanently. Recent North America-wide research reveals sector insights and predictions to help guide telecom retail professionals' strategy. Future retail channels.

Trends

Trends Retail Survey Strategy

Implementing Data Literacy, Part 2

Eric D. Brown

OCTOBER 7, 2024

In my last post, Implementing Data Literacy, Part 1, I discussed the first four critical areas to tackle when implementing data literacy programs, from overcoming stubborn resistance to measuring success. Internship Programs: Bring in data science or analytics students for short-term projects. Sometimes, constraints breed creativity.

Data

Data Budget Small Business Retail

How CIOs Can Become Artificial Intelligence Experts

The Accidental Successful CIO

JANUARY 25, 2023

However, now, industries as diverse as retailing, manufacturing, finance and insurance are taking advantage of new products that make it much easier for businesses to create AI tools specific to their needs. AI tool customers are discouraged from operating their programs with complete independence.

Artificial Intelligence

Artificial Intelligence Tools Training Data

Play The Long Game With Email Marketing This Holiday

Forrester IT

OCTOBER 14, 2021

The stakes around your email program are higher. Think and plan long term to do right with email marketing this holiday season.

Programming

Programming Retail B2C

Verizon uses AI and machine learning to optimize supply chain inventory

TM Forum

OCTOBER 27, 2021

How: Verizon’s OnePlanning program uses AI and machine learning to raise its supply chain system’s accuracy. It has improved customer experience by providing just in time delivery to retail locations across the US. Not only was the task laborious, it did not allow for nuanced forecasting.

Retail

Retail Agile Transportation Programming

Amazon Web Services debuts 5-week accelerator for clean energy startups

GeekWire

MAY 6, 2021

The Seattle-based cloud and online retail giant is partnering with Freshwater Advisors ?for The Cascadia CleanTech Accelerator is a 15-week program organized by Seattle’s CleanTech Alliance and Portland-based VertueLab. for the initiative. The Pacific Northwest is home to other clean technology accelerators.

Web Services

Web Services Energy Programming Retail

Best Publishing Platforms for Indie Authors

Kitaboo

APRIL 27, 2021

If you wish to take advantage of the full Amazon self-publishing experience, opt-in for Kindle’s KDP Selects program. iBooks from Apple is the second-largest eBook retailer after Amazon. Books published with Barnes & Noble Press retail only at their physical and online bookstores. IngramSpark. Smashwords. Draft2Digital.

eBook

eBook Retail Tools Apple

Competition is stiff, but retailers know what it takes to compete

CIO Business Intelligence

NOVEMBER 14, 2024

Changing consumer behavior and expectations, competition from major e-retailers, evolving cybersecurity challenges, inflationary pressures, sustainability and environmental concerns, and the pressure to take advantage of AI are all very real concerns for retailers today.

Retail

Retail Disaster Recovery Survey Transportation

Avalara co-founder leads new advisory firm helping companies create digital assets

GeekWire

MAY 8, 2023

. “The term ‘metaverse’ has generated a lot of confusion and accumulated some baggage from the failed launch of Meta’s Horizon Worlds and other attempts to build VR retail sites with no online ‘foot traffic,'” Rawlings said. It went public in 2018 and sold to a private equity firm last year for $8.4 billion.

Company

Company Retail Trends Sports

Seattle startup Swiftly lands $100M to help grocers fend off Amazon and other e-commerce players

GeekWire

MARCH 8, 2022

Swiftly , a Seattle startup that provides software to brick-and-mortar grocery retailers such as Family Dollar and The Save Mart Companies, raised $100 million in a Series B funding round. Retailers can use the Swifly powered apps to adopt additional business models pioneered by Amazon and other e-commerce heavyweights. Swiftly Photo).

Retail

Retail Advertising Fashion Mobile

Will enterprises soon keep their best gen AI use cases under wraps?

CIO Business Intelligence

APRIL 17, 2024

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

Enterprise

Enterprise Enterprise Banking Retail

Amazon teams with Panera in first restaurant deal for tech giant’s palm-scanning payment tech

GeekWire

MARCH 22, 2023

Amazon One palm-scanning technology will allow Panera associates to greet MyPanera loyalty program members by name and provide a more personalized experience to those cafe customers. The technology is now available at numerous Amazon physical retail locations, such as select Amazon Go, Amazon Fresh and Whole Foods Market stores.

Retail

Retail Programming Sports Mobile

Salesforce to acquire data protection specialist Own Company for $1.9 billion

CIO Business Intelligence

SEPTEMBER 6, 2024

The company does not anticipate changes to its existing fiscal year 2025 guidance and says the acquisition will not affect its capital return program. The deal comes on the heels of Salesforce’s recent acquisitions of retail point-of-sale vendor PredictSpring and AI voice agent developer Tenyx. billion in December 2020.

Company

Company Data Backup Retail

Making technology a company capability at Foot Locker

CIO Business Intelligence

OCTOBER 16, 2024

Retail is dynamic, ever-changing, and generates a lot of data, and through merchandising, in-store transactions, supply chain, digital, and pricing, the opportunities to leverage data are endless. Omni-channel retailing puts even greater importance on the ability to manage and integrate data effectively across the enterprise.

Company

Company Retail Strategy CTO Hire

Tech Moves: Zillow hires Nike exec as first design chief; Allen Institute has new CEO; and more

GeekWire

JANUARY 7, 2022

Last year saw Zillow Group undergo a major pivot, shutting down its iBuying program Zillow Offers. The Seattle-based institute, founded by late Microsoft co-founder Paul Allen, includes programs studying neuroscience, cell science, bioscience and immunology. . “We’re excited for her to join as CDO to help build Zillow 2.0

Real Estate

Real Estate Groups Nonprofit Programming

Revamp Your Retail Loyalty Program With Forrester’s New Framework

Retailers And Brands: Tap Drop-Ship Programs For New Selling Opportunities

Webinars

Trending Sources

US Retailers Face Unprecedented Challenges In Planning For Q4

Webinars

Changing Your Loyalty Program? Here’s What To Consider

Bridging the Online and Offline: How to Apply Product Thinking to Expanding Your eCommerce Business

Is Your Online Holiday Traffic Naughty Or Nice?

Paid Loyalty Programs Pique Premium Interest

Use Journey Analytics To Power Your Marketing Strategy

10 generative AI certs and certificate programs to grow your skills

Washington state voters reject initiatives that aimed to repeal capital gains tax and climate program

Tencent super-apps helped a large American retailer expand its reach into China

Senkyu: MTN Uganda’s new way to say ‘thank you’ loyalty program

PCI DSS version 4.0: Is your payment card data security program ready?

Used e-bike trade-in program at Rad Power Bikes stores aims to broaden electric mobility access

Zulily’s downfall: How the high-flying online retailer soared, sank, and shut down

If You Want Customer Loyalty, You Need A Value Exchange

Improve Your Loyalty Results With A Loyalty Services Provider

How to incubate a winning innovation program

Eroski apuesta por la innovación abierta y crea su Venture Program

The power players of retail transformation: IoT, 5G, and AI/ML on Microsoft Cloud

Seattle mayor expands tech tool built with Google to streamline benefit program application process

Amazon earnings preview: Analysts watching AWS growth, retail margins, Project Kuiper

Redefining The Fate Of Virtual Care

Email Marketers: Empathize With Customers To Stay Off Their Naughty Lists

Choose Your Loyalty Service Provider Based On Three Capabilities

Nike Is Setting The Standard For Omnichannel Loyalty In Every Industry

Seattle joins other Washington cities in opposing I-2117, a measure to nix state’s climate program

Sony’s new PS5 faceplates come in black and colorful options

U.S. senators question Amazon about its use of palm-reading biometric data

Technologies and trends shaping a 'buy anywhere' future

Implementing Data Literacy, Part 2

How CIOs Can Become Artificial Intelligence Experts

Play The Long Game With Email Marketing This Holiday

Verizon uses AI and machine learning to optimize supply chain inventory

Amazon Web Services debuts 5-week accelerator for clean energy startups

Best Publishing Platforms for Indie Authors

Competition is stiff, but retailers know what it takes to compete

Avalara co-founder leads new advisory firm helping companies create digital assets

Seattle startup Swiftly lands $100M to help grocers fend off Amazon and other e-commerce players

Will enterprises soon keep their best gen AI use cases under wraps?

Amazon teams with Panera in first restaurant deal for tech giant’s palm-scanning payment tech

Salesforce to acquire data protection specialist Own Company for $1.9 billion

Making technology a company capability at Foot Locker

Tech Moves: Zillow hires Nike exec as first design chief; Allen Institute has new CEO; and more

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