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Chief AI officers in demand as IT leaders expect gen AI productivity boost, survey finds

CIO Business Intelligence

For its AI Priorities Study 2023 , Foundry surveyed IT decision-makers who have either implemented AI and generative AI technologies in their organizations, have plans to, or are actively researching them. Top of those AI priorities for now is generative AI, with 56% of respondents eager to learn more about it.

Survey 131
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How to incubate a winning innovation program

CIO Business Intelligence

Retail, entertainment, music, and banking have largely moved online. This is why innovation programs have become so critical to sustaining the success of enterprises. It takes incubating a winning innovation program, and that starts with knowing the customer and shifting the organization’s values. Shifting organizational values.

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5 Tips to Help Create a Winning Grocery Loyalty Program

CIO Business Intelligence

Like any other retailer, grocery stores want to build trust with their customers and keep them coming back. But the average bill and already slender margins in grocery can make it challenging to create a loyalty program that provides sufficiently compelling rewards. Make it easy (and rewarding) to sign up.

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Choose Your Loyalty Service Provider Based On Three Capabilities

Forrester IT

Globally, we’re seeing a proliferation of brands that are investing in loyalty — whether for the first time or to revamp their existing strategy and programs. In fact, 83% of the brands we surveyed for our new Forrester Wave™ evaluation on loyalty service providers are increasing their investment in loyalty by 5% or more this […].

Survey 273
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Technologies and trends shaping a 'buy anywhere' future

TM Forum

Over the past 18 months, since the onset of COVID-19, telecom retail has seen a rapid technological evolution that has changed customer expectations and buying habits permanently. Recent North America-wide research reveals sector insights and predictions to help guide telecom retail professionals' strategy. Future retail channels.

Trends 130
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Buy now, pay later changed retail. Health care and rent are next.

Vox

Buy now, pay later providers Klarna, Afterpay, and Quadpay spent years slowly infiltrating the retail market. Meanwhile, for retailers, a service like Afterpay could theoretically increase the average value of a shopper’s order — encouraging them to spend money they don’t presently have to spend. It doesn’t end with retail, though.

Retail 95
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Evaluating the relative cost of edge computing

CIO Business Intelligence

That’s especially true of sectors like healthcare and retail, where edge locations can be very remote and distributed without IT staff available in all locations. IDC’s EdgeView 2024 survey found that 36% of businesses say new investments in edge will include managed edge services. The three options are: Managed edge services.