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Redefining The Fate Of Virtual Care

Forrester IT

Last quarter delivered several shocks to the healthcare system, including a series of downturns for virtual care.

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The power players of retail transformation: IoT, 5G, and AI/ML on Microsoft Cloud

CIO Business Intelligence

Thanks to cloud, Internet of Things (IoT), and 5G technologies, every link in the retail supply chain is becoming more tightly integrated. Shanthakumar, Solution Architect – IoT, Retail Business Unit, TCS. With 5G-enabled smart mirrors, a person can virtually try on apparel.

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AI in action: Stories of how enterprises are transforming and modernizing

CIO Business Intelligence

AI practitioners and industry leaders discussed these trends, shared best practices, and provided real-world use cases during EXLs recent virtual event, AI in Action: Driving the Shift to Scalable AI. This tool provides a pathway for organizations to modernize their legacy technology stack through modern programming languages.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. CIOs were given significant budgets to improve productivity, cost savings, and competitive advantages with gen AI.

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How CIOs can survive CEO tech envy

CIO Business Intelligence

CEOs used to think, All IT has to do is just write a program. Theyve lived there since COVID legitimized the virtual workforce. It was up to the CIO to explain why, in IT-land, the word just really ought to be banned. Then CEO tech literacy happened. Except that Digital didnt end up meaning what many commentators said it meant.

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Retailer REI launches programs to invest in startup founders of color selling outdoor gear

GeekWire

In an effort to sell more goods from companies run by people of color, outdoor retailer REI is launching a program to support diverse entrepreneurs producing gear for camping, hiking, biking, skiing and related activities. According to REI, only 1% of retail brands are owned by people of color. This effort will launch next year.

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Top tech trends powering the Middle East’s digital evolution by 2025

CIO Business Intelligence

The shift to personalized customer experiences will fuel investments in AI, logistics, and payment solutions in the retail sector. Government Services: AI chatbots and virtual assistants will streamline public services, improving citizen engagement and reducing administrative burdens.

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