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AWS’ Amazon Connect service gets new-gen AI updates

Network World

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience , the company announced at its ongoing annual re:Invent conference. Connect provides smart recommendations after its internal engine analyzes historical and real-time data.

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10 most in-demand enterprise IT skills

CIO Business Intelligence

Indeeds 2024 Insights report analyzed the technology platforms most frequently listed in job ads on its site to uncover which tools, software, and programming languages are the most in-demand for job openings today. AWS Amazon Web Services (AWS) is the most widely used cloud platform today.

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HPE updates block storage services

Network World

Hewlett Packard Enterprise has announced a pair of changes to its GreenLake Alletra MP block storage services, with a new program for on-premises users as well as support for Amazon Web Services. Now, HPE has added the Timeless Program for GreenLake Alletra MP block storage users with non-disruptive controller upgrades.

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AWS makes its Lift program available in India

CIO Business Intelligence

Amazon Web Services on Wednesday made its global Lift program available in India, targeting small and medium-size businesses with revenue ranging from 800 million to 6.25 The Lift program, according to AWS, offers promotional credits and nearly 200 AWS services to help enterprises move on-premises workloads to the cloud.

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Overcoming the 6 barriers to IT modernization

CIO Business Intelligence

For instance, Capital One successfully transitioned from mainframe systems to a cloud-first strategy by gradually migrating critical applications to Amazon Web Services (AWS). Solution: Invest in continuous learning and development programs to upskill the existing workforce. Contact us today to learn more.

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AWS Savings Plans: What They Are And Why You Should Care

Forrester IT

Last November, Amazon Web Services launched AWS Savings Plans for EC2, Fargate, and Lambda. To participate, the program requires customers to commit to spending a specific dollar amount per hour […].

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What is an IT consultant? Roles, types, salaries, and how to become one

CIO Business Intelligence

In addition, consultants with program management skills are valuable for supporting technology projects, assessing technology strategies, and helping organizations compare and make informed decisions about their technology investments, Farnsworth says.