Leveraging Organizational Knowledge

APRIL 3, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 03 April 2006 Consider the above “Strategic Capability” diagram (L. not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA Strategy System Business Intelligence 40

Leveraging Organizational Knowledge

DECEMBER 8, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2005 Open question: What does a flatter World mean in terms of organizational Knowledge Management?

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

DECEMBER 12, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 12 December 2005 The Human Capital Formation Click on diagram to enlarge. TCS KM maturity model Enterprise 2.0

SOA 40

SOA Retail Strategy Social 40

Leveraging Organizational Knowledge

JUNE 2, 2006

audit and review your current projects, processes, systems and resources to identify and execute effectiveness and efficiency gains. I bring industry standard best practice to technology projects (PRINCE2 project management methodology practitioner and ITIL service delivery management framework).Currently

Business Intelligence 40

Business Intelligence SOA Trends Strategy 40

Leveraging Organizational Knowledge

MAY 18, 2006

audit and review your current projects, processes, systems and resources to identify and execute effectiveness and efficiency gains. I bring industry standard best practice to technology projects (PRINCE2 project management methodology practitioner and ITIL service delivery management framework).Currently

SOA 40

SOA Strategy Agile System 40

Leveraging Organizational Knowledge

OCTOBER 27, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 October 2006 ROI or no ROI for KM? not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA Fashion Groups Course 40

Leveraging Organizational Knowledge

NOVEMBER 30, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 November 2006 Personal Knowledge Management Yesterday, I attended a Knowledge Café in London arranged by David Gurteen ( [link] ).

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

DECEMBER 18, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 18 December 2006 I am Time Magazines “Person of the Year” (*) ! (*) As millions of other web 2.0 enthusiasts.

SOA 40

SOA Social Strategy Retail 40

Leveraging Organizational Knowledge

JANUARY 25, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 25 January 2007 Knowledge-driven, not simply customer-driven. not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA Social Strategy Retail 40

Leveraging Organizational Knowledge

MARCH 9, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 09 March 2006 Business Intelligence needs to get more strategic. not a game anymore Strategy ROI or no ROI for KM?

Business Intelligence 40

Business Intelligence SOA Retail Strategy 40

Leveraging Organizational Knowledge

FEBRUARY 16, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 16 February 2007 “Break the Mould” Check out this useful article in a Computing Business issue: [link].

SOA 40

SOA Strategy Tools Social 40

Leveraging Organizational Knowledge

DECEMBER 8, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2006 The virtuous cycle of the Gift Economy « Everyone thinks of changing the world, but no one thinks of changing himself.»

SOA 40

SOA Social Strategy Network 40

Leveraging Organizational Knowledge

DECEMBER 5, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 December 2005 Why all this fuss about KM now? not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

MARCH 20, 2007

audit and review your current projects, processes, systems and resources to identify and execute effectiveness and efficiency gains. I bring industry standard best practice to technology projects (PRINCE2 project management methodology practitioner and ITIL service delivery management framework).Currently

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

FEBRUARY 22, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 February 2007 will Web 2.0 not a game anymore Strategy ROI or no ROI for KM?

Social 40

Social Tools SOA Strategy 40

Leveraging Organizational Knowledge

MARCH 31, 2007

audit and review your current projects, processes, systems and resources to identify and execute effectiveness and efficiency gains. I bring industry standard best practice to technology projects (PRINCE2 project management methodology practitioner and ITIL service delivery management framework).Currently

SOA 40

SOA Programming Strategy Social 40

Leveraging Organizational Knowledge

MARCH 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 March 2007 Knowledge-sharing for a Retail Manager In a retail company, who is at the centre of value generation?

Retail 40

Retail SOA Strategy Company 40

Leveraging Organizational Knowledge

MAY 27, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 May 2007 Asking the right questions to assess an Organization’s culture. TCS KM maturity model Enterprise 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

MAY 22, 2007

So then, supposing a Company implements this goal-driven organization, isn’t there a risk to have to re-organize too often when the strategy changes? audit and review your current projects, processes, systems and resources to identify and execute effectiveness and efficiency gains. not a game anymore Strategy ROI or no ROI for KM?

Government 40

Government SOA Retail Social 40

Leveraging Organizational Knowledge

DECEMBER 16, 2005

audit and review your current projects, processes, systems and resources to identify and execute effectiveness and efficiency gains. I bring industry standard best practice to technology projects (PRINCE2 project management methodology practitioner and ITIL service delivery management framework).Currently

SOA 40

SOA Fashion Retail Network 40

Leveraging Organizational Knowledge

APRIL 30, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 April 2007 The search for the unified definition of Knowledge. not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA System Strategy Development 40

Leveraging Organizational Knowledge

APRIL 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 April 2007 Questions to Verna Allee on how to start a Value Networks analysis This week I attended a (tel.

Analysis 40

Analysis Network How To SOA 40

Leveraging Organizational Knowledge

APRIL 9, 2007

Its aim is to associate “ specific knowledge-management strategies with specific challenges that companies face ”. audit and review your current projects, processes, systems and resources to identify and execute effectiveness and efficiency gains. not a game anymore Strategy ROI or no ROI for KM?

Strategy 40

Strategy SOA Retail Examples 40

Leveraging Organizational Knowledge

AUGUST 29, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 29 August 2006 What if we tried to foresee what will follow the currently unfolding Knowledge Economy?

SOA 40

SOA Banking Strategy Resources 40