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AI-Driven Quality Assurance: Why Everyone Gets It Wrong

Information Week

AI in quality assurance isnt a magic solution, but weve learned how to leverage generative AI to enhance productivity and improve efficiency, despite some challenges.

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Quality Assurance (QA) In The Context of AI

CTOvision

Quality Assurance (QA) is such a core part of any technology or business delivery that […]. Everyone who has ever worked on a software project knows that you don’t just simply put code and content out to your customers, employees, or stakeholders without first testing it to make sure it’s not broken or dead on delivery.

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AI and Machine Learning Need Quality Assurance

Information Week

They need quality assurance to operate, and continue to operate, as intended. Artificial intelligence and machine learning are not “set and forget” technologies.

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Your Next Move: Quality Assurance Analyst

Association of Information Technology Professional

If you have a knack for problem-solving and want to develop and execute software test plans, then quality assurance analyst could be your next move.

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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Join this webinar to discover how automation can streamline your quality assurance (QA) procedures and empower you to proactively coach agents and elevate the customer experience with data-driven insights.

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4 ERP Benefits for Quality Assurance

IT Toolbox

More businesses now use enterprise resource planning (ERP) software for quality assurance management. If you are still using manual processes for quality assurance, ERP could improve the operational efficiency of your business. Here are some of the benefits of these programs.

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What It Means to QA Your App Today

Information Week

Is quality assurance testing the same today as it used to be? Not if you’re using Agile in your development efforts.

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How Can We Stop Under Utilizing a Key User Experience Champion?

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

With quality assurance/control already embedded in our development process, what if we expand that role to champion usability and customer delight? Despite this, those building the product itself are often detached from their customers, leading to a gap between vision and execution on the most practical metrics.