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Vendor management: The key to productive partnerships

CIO Business Intelligence

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

CTO Hire 292
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How Birmingham’s $48M Oracle ERP project turned into an epic failure

CIO Business Intelligence

Birmingham City Councils (BCC) troubled enterprise resource planning (ERP) system, built on Oracle software, has become a case study of how large-scale IT projects can go awry. There are multiple reports including one from a manager at BCC highlighting the discrepancies at the Council, way back in June 2023.

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5 top business use cases for AI agents

CIO Business Intelligence

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Major enterprise software vendors are also getting into the agent game. Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre.

CTO Hire 359
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How today’s enterprise architect juggles strategy, tech and innovation

CIO Business Intelligence

Ecosystem warrior: Enterprise architects manage the larger ecosystem, addressing challenges like sustainability, vendor management, compliance and risk mitigation. Infrastructure architecture: Building the foundational layers of hardware, networking and cloud resources that support the entire technology ecosystem.

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FinOps breaks out of the cloud

CIO Business Intelligence

The report cites Broadcoms Tanzu CloudHealth, IBMs Cloudability (formerly Apptio), and ServiceNow Cloud Cost Management as FinOps platform market leaders based on the number of active customers and scope of offerings. And a few vendors have early releases.

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