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Vendor management: The key to productive partnerships

CIO Business Intelligence

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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How Birmingham’s $48M Oracle ERP project turned into an epic failure

CIO Business Intelligence

Birmingham City Councils (BCC) troubled enterprise resource planning (ERP) system, built on Oracle software, has become a case study of how large-scale IT projects can go awry. There are multiple reports including one from a manager at BCC highlighting the discrepancies at the Council, way back in June 2023.

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Quick Resource Guide To Help Organizations Scale Healthcare Support During COVID-19

Forrester IT

While some vendors initially offered temporary discounts or free services, many have discontinued these practices. Forrester has curated a list of companies that are delivering virtual care services and support for health insurers, healthcare providers, employers, and consumers during the COVID-19 pandemic.

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How to know a business process is ripe for agentic AI

CIO Business Intelligence

If a cost/benefit analysis shows that agentic AI will provide whats missing in current processes, and deliver a return on investment (ROI), then a company should move ahead with the necessary resources, including money, people, and time.

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FinOps breaks out of the cloud

CIO Business Intelligence

The report cites Broadcoms Tanzu CloudHealth, IBMs Cloudability (formerly Apptio), and ServiceNow Cloud Cost Management as FinOps platform market leaders based on the number of active customers and scope of offerings. ServiceNow is tightly coupled to its Now Platform workflow engine and ITSM/CMDB products.

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Navigating the cloud maze: A 5-phase approach to optimizing cloud strategies

CIO Business Intelligence

First, cloud provisioning through automation is better in AWS CloudFormation and Azure Azure Resource Manager compared to the other cloud providers. You get a subscription and begin deploying resources. Having said that, there are a couple of standouts I would like to point out. How difficult can it be, after all?

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