Future Of Retail: How Social Communities Will Impact Brands And Retailers In 2019
Forrester IT
JUNE 10, 2019
Here’s what retailers and brands can expect and should focus on regarding social communities and social media for the rest of 2019.
Customers Value Sustainability — Brands And Retailers Must, Too!
Forrester IT
JULY 17, 2019
Is it just us, or is the conversation about retail social and environmental impact getting louder? My colleague Luis and I are certainly hearing a lot more about it. These are not new topics, of course, but there is a renewed fervor and tone: from documentaries on plastic in the ocean and calls from celebrity […].
Retail 
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The Pandemic Accelerates Retailers’ Need For Digital Operations
Forrester IT
JUNE 15, 2020
The pandemic’s impact on retail is a story of two halves. Many firms have felt the pain of store closures and need to adapt their operations to online-only sales and social-distanced operations across warehouses.
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‘Tis The Season For Consumers To Still Not Buy On Social Media
Forrester IT
OCTOBER 10, 2018
This blog post is part of Forrester’s Holiday 2018 retail series. Despite news of brands such as Nike, Adidas, Allbirds, and SeatGeek successfully selling on social networks, social media is still not a place that consumers buy products and services.
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Values-Based Selling Will Help Retailers Win Consumers’ Spend
Forrester IT
JANUARY 6, 2020
Shoppers are not just looking for a good deal, they want to appease their sense of social responsibility to feel like they’re doing some GOOD with their purchase – or at least, not making it […]. With Holiday peak just behind us, apply lessons from 2019 for wins in 2020 (… and not just during Holiday!).
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Tencent super-apps helped a large American retailer expand its reach into China
CIO Business Intelligence
SEPTEMBER 4, 2024
Entering a new market with a different social structure, cultural history, and regulatory issues is never easy for a large retailer, even if the difference seems slight. This was a major roadblock for a large American retailer when it started on its journey to enter the Chinese market in 1996.
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The business value of social sustainability
CIO Business Intelligence
MARCH 7, 2024
Social sustainability is good for business. And companies are taking it seriously: a recent NTT report found that more than 40 percent of executives surveyed said social sustainability is a top imperative for their C-suite and Board of Directors. trillion, underscores the financial advantages of prioritizing social sustainability.
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Zara Streaming, el ‘live shopping’ del gigante español del retail con el que aspira a firmar su estatus de referente
CIO Business Intelligence
SEPTEMBER 24, 2024
Lo hace, además, de la mano del gigante español del retail : Zara. Integración de redes sociales y e-commerce : en China, plataformas como WeChat “han integrado sin problemas las redes sociales, la mensajería y las funciones de comercio electrónico”, creando un ecosistema digital que facilita el live shopping.
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Get an A+ in Back-to-School Marketing by Leveraging Social Proof
IT Toolbox
SEPTEMBER 6, 2022
Meyar Sheik, President and CCO, Kibo, discusses how retailers and manufacturers can use social proof marketing to stand out and ensure parents are confident in their purchases. The post Get an A+ in Back-to-School Marketing by Leveraging Social Proof appeared first on Spiceworks.
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Social services provider uses artificial intelligence to provide genuine help
CIO Business Intelligence
SEPTEMBER 11, 2024
For Colsubsidio , a non-profit provider of a wide array of social services in Colombia, the recent pandemic underscored the need to respond quickly to a major crisis to diminish the harm felt by communities with limited resources.
Uber branches out into AI data labeling
CIO Business Intelligence
NOVEMBER 28, 2024
Scaled Solutions grew out of the company’s own needs for data annotation, testing, and localization, and is now ready to offer those services to enterprises in retail, automotive and autonomous vehicles, social media, consumer apps, generative AI, manufacturing, and customer support.
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Holiday 2019: Bring Brand Values Into Your Holiday Storytelling
Forrester IT
OCTOBER 7, 2019
Retailers: Customers care about your commitment to social and environmental sustainability. This holiday season, be sure to weave your brand values into your messaging.
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Global Consumers Drive The Market Toward Sustainable Retail
Forrester IT
OCTOBER 29, 2021
retailers and brands are on the path to actively supporting the circular economy. Overall, consumers’ consciousness about environmental, social, and governance (ESG) […].
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Social commerce startup led by Seattle-area sisters uses AI to connect brands with younger shoppers
GeekWire
MARCH 1, 2025
Nectar Social co-founders and sisters: CEO Misbah Uraizee, sitting, and CTO Farah Uraizee. They’re tapping those experiences for insights into social media engagement. Funding and growth Nectar Social is developing AI tech to help brands build interest from younger shoppers wherever they roam on social media.
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Direct-To-Consumer (DTC) Brand Growth Will Boost Social Ad Spending
Forrester IT
APRIL 2, 2019
In recent years, a wave of so-called digitally native direct-to-consumer (DTC) startups have burst onto the scene and have grown in popularity. Consumers are increasingly purchasing products and services such as mattresses, shoes, razors, and groceries from the over 400 DTC firms now in operation.
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Predictions 2020: Retailers Seek An Edge Amid Uncertainty
Forrester IT
NOVEMBER 5, 2019
As social, political, and economic forces create murky conditions for retailers, they will explore new ways to differentiate themselves. Read our predictions.
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Seattle startup Shelf Engine acquired by retail data company Crisp
GeekWire
MARCH 27, 2025
(Shelf Engine Photo) Seattle startup Shelf Engine , a company helping grocers manage their inventory, has been acquired by Crisp , a New York-based retail data company. The company provides software that surfaces sales and inventory data for CPG brands, retailers, and distributors. Terms of the deal were not disclosed.
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This Seattle startup is helping physical retailers detect face masks and social distancing
GeekWire
JUNE 4, 2020
The Seattle startup wanted to help physical retailers in response to the COVID-19 crisis. Nomad Go just released “ HealthySpaces ,” a new product that provides real-time data on store occupancy and density counts, and also measures mask and social distancing compliance. (Nomad Go Image). Nomad Go had its Apollo 13 moment.
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Beyond the hype: Do you really need an LLM for your data?
CIO Business Intelligence
FEBRUARY 6, 2025
In retail, they can personalize recommendations and optimize marketing campaigns. In retail, basic database queries can track inventory. However, imagine if this furniture manufacturer also wanted to incorporate customer reviews, social media sentiment and even images of room designs into their sales predictions.
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FORRward: A Weekly Read For Tech And Marketing Execs
Forrester IT
JULY 13, 2020
Leicester’s garment factories, many of which are suppliers to UK-based online fashion retailer boohoo, were identified as the most likely cause of the new outbreak. An investigation into employee conditions found that factory workers were forced to work without any social […].
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How gen AI is joining the holiday shopping season
CIO Business Intelligence
DECEMBER 6, 2023
Retailers are pushing their customer service and supply chain systems to new limits in anticipation of record spending this holiday season. Just a year after the release of ChatGPT, gen AI is generating value in many different industries, including retail. Faster resolution times can save retailers time and costs.
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What does an AI consultant actually do?
CIO Business Intelligence
APRIL 2, 2025
Whether healthcare, retail or financial services each industry presents its own challenges that require specific expertise and customized AI solutions. Whether in the automotive, finance, healthcare or retail industries, AI solutions help optimize processes, provide data-driven insights and enable new business models.
Costco closing photo centers at all store locations citing rise of camera phones and social media
GeekWire
JANUARY 13, 2021
Costco announced Wednesday that it will no longer operate photo departments at its stores, bowing to the rise of smartphones, social media and digital photo sharing. The Washington-based warehouse-style retailer, which operates more than 500 U.S. The Washington-based warehouse-style retailer, which operates more than 500 U.S.
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CDOs: Your AI is smart, but your ESG is dumb. Here’s how to fix it
CIO Business Intelligence
MARCH 19, 2025
As regulatory scrutiny, investor expectations, and consumer demand for environmental, social and governance (ESG) accountability intensify, organizations must leverage data to drive their sustainability initiatives. Beyond environmental impact, social considerations should also be incorporated into data strategies.
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Apple reportedly will continue to require masks in its US retail stores
The Verge
MAY 15, 2021
Apple will keep its mask mandate in place at its US retail stores | Getty Images. Despite new guidance from the Centers for Disease Control and Prevention, Apple will keep its mandatory mask policy in place at its US retail stores for the time being, Bloomberg reported.
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Amazon unveils its own smart grocery cart, in new effort to automate physical retail checkout
GeekWire
JULY 14, 2020
. “We built this predominantly as an alternative to things like express checkout, where you still end up waiting in line, or fumbling with self-checkout machines,” said Dilip Kumar, Amazon’s vice president of physical retail and technology, in an interview this week. GeekWire File Photo).
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Don’t gamble with your identity verification practices
CIO Business Intelligence
OCTOBER 16, 2023
But casino gaming companies MGM Resorts International and Caesars Entertainment were caught short in this area in recent weeks by hackers using identity-based and social engineering attacks that spoofed identity to gain access to secure systems. It sounds simple, but it could be a hedge against similar social engineering and phishing hacks.
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Ikea apuesta por el ‘live shopping’ con una presentadora generada por IA
CIO Business Intelligence
JUNE 5, 2024
Integración de redes sociales y e-commerce : en China, plataformas como WeChat “han integrado sin problemas las redes sociales, la mensajería y las funciones de comercio electrónico”, creando un ecosistema digital que facilita el shopstreaming.
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New chapter for physical retail: Barnes & Noble is growing — including in former Amazon Books spots
GeekWire
DECEMBER 22, 2022
Barnes & Noble, the chain bookseller that struggled for years to compete against Amazon and other online retailers, is actually growing its physical stores footprint. On its way to disrupting multiple retail verticals, the company’s e-commerce dominance took a toll on physical bookstores. How’s this for an epilogue?
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Syte raises $40 million to bring visual search to online retailers
Venture Beat
OCTOBER 21, 2020
Syte, a visual search and discovery platform for retailers, has raised $40 million in a round of funding led by Viola Ventures. Read More.
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3 ways to deter phishing attacks in 2023
CIO Business Intelligence
OCTOBER 20, 2022
Retailers are not the only people looking forward to the holiday season. In fact, CIO has reported that it takes only a few minutes for experienced hackers to set up a social engineering attack against enterprises (and their managed service providers) that consider themselves to be secure and protected. Let’s dig deeper.
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Tencent Cloud partners with S.M.A.R.T Entrepreneurship Club to build smart businesses with AI Digital Human solution
CIO Business Intelligence
SEPTEMBER 24, 2024
Together with the club, which believes in the vast potential the Digital Human solution has across various industries, they will promote it to enterprises in the Southeast Asia markets, targeting food and beverage, retail, education, and tourism sectors for a start. What is the Tencent Cloud AI Digital Human ? About S.M.A.R.T
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5 ways AI is showing promise as a decision-maker
CIO Business Intelligence
NOVEMBER 20, 2023
An AI system can gather data from customer relationship management software, social media profiles, email interactions, and purchase histories to identify the candidates most likely to convert. Dynamic pricing Airlines, ride-sharing services, and online retailers have long used dynamic pricing to adjust to changing market conditions.
Matching tech to degrees of scale at the Salvation Army
CIO Business Intelligence
FEBRUARY 12, 2025
The Salvation Army is a household name but beyond the iconic red shield logo is a vast network of retail stores, social programs, churches, and community services. From a processors view, were always testing and running incident response tests, penetration tests, and social engineering tests.
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With greater personalisation comes greater security
CIO Business Intelligence
JULY 10, 2023
For retailers and brands, striking a balance between personalisation and security is the ultimate challenge. The trust game It’s obvious that for brands and retailers, security and trust matter. If consumers don’t trust a brand or retailer’s digital offering, then they won’t interact or purchase from it.
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5 Ways IT Leaders are Adjusting to New Operational Normals
Social, Agile and Transformation
FEBRUARY 24, 2021
I was fortunate to participate in BigPanda's virtual roundtable that included leaders from the travel, retail, electrical utility, and gaming industries – in other words, industries dramatically impacted by COVID and its.
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What is predictive analytics? Transforming data into future insights
CIO Business Intelligence
FEBRUARY 10, 2023
Retailers often use predictive models to forecast inventory requirements, manage shipping schedules, and configure store layouts to maximize sales. The technology helps adopters in fields as diverse as finance, healthcare, retailing, hospitality, pharmaceuticals, automotive, aerospace, and manufacturing.
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From vision to action: Huawei’s perspective on accelerating industrial digitalization and intelligence
CIO Business Intelligence
MARCH 19, 2025
The true measure of AIs value lies in its ability to enhance productivity across industries, and drive a new wave of social and economic development. Lastly, open-source AI models are simply becoming more competitive. Additionally, they launched 83 industrial digital transformation showcases for 71 scenarios worldwide.
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Zulily had better days: Co-founder Mark Vadon shares startup lessons from the online retailer
GeekWire
DECEMBER 11, 2023
Seattle-based online retailer Zulily went public in 2013. As we’ve reported , the online retailer is shutting down three offices, including its Seattle headquarters, and laying off more than 800 people. Co-founder and former CEO Darrell Cavens is at center, with his son. Vadon left his day-to-day work at Zulily following its $2.4
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New COVID-19 restrictions in Washington state: Inslee bans indoor social gatherings, indoor dining
GeekWire
NOVEMBER 15, 2020
Jay Inslee announced Sunday that indoor social gatherings and indoor dining will be banned across the state, effective Monday, Nov. Retail businesses such as grocery stores will now be limited to 25% capacity indoors, while gyms, indoor movie theaters, and museums must close. Washington Gov. 16 until Dec.
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Kiabi apuesta por la digitalización para ofrecer una experiencia de compra “excepcional”
CIO Business Intelligence
JUNE 16, 2024
El retailer francés se apoya en la tecnología para impulsar el negocio. Kiabi Retos La integración de nuevos sistemas y tecnologías emergentes con aquellos que ya tienen implementados es, sin duda, uno de los principales desafíos que enfrentan los retailers y, por supuesto, también Kiabi.
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Computer vision is primed for business value
CIO Business Intelligence
JUNE 23, 2022
Following is a look at how companies across a range of industries are deploying computer vision to improve and optimize key business processes, from retail fulfillment to health-care diagnostics. Scaling and expediting retail fulfillment and delivery. What is computer vision?
Facebook's bots ban thousands of small businesses from advertising at height of retail season
TechSpot
NOVEMBER 30, 2020
For weeks and months leading up to the US election, Facebook has been begrudgingly evolving its message around censorship and content moderation to fit the times and trends seen in other social media companies. There has been noticeable cross-over between this American election season and misinformation about the coronavirus pandemic,
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