CIO Business Intelligence

FEBRUARY 10, 2025

Theyll also need clear documentation on how to monitor and report on token usage, and how to monitor and display historical inquiries, AI agent and security performance, and integration with other systems.

Examples 330

Examples Tools Programming Applications 330

Network World

APRIL 15, 2025

The organization previously had experienced frequent delays and high latency in accessing its centralized SAP system, which interfered with its inventory management and operations. Singtel addresses this through the Multi-Vendor Managed Services (MVMS) as part of the Singtel CUB portfolio.

WAN 195

WAN Network Internet Cloud 195

Forrester IT

JANUARY 21, 2025

Read this blog for key insights from Principal Analyst Emily Pfeiffers Forrester Wave evaluation of order management systems.

System 195

System Vendor Management Retail Trends 195

CIO Business Intelligence

FEBRUARY 27, 2025

To shift to product management methodologies, CIOs need to get business leaders to see IT as a department that delivers services and technology capabilities as products rather than one that manages projects and platforms.

Project Management 315

Project Management Agile Program Management Programming 315

CIO Business Intelligence

APRIL 4, 2025

Enable peer-to-peer communications As part of creating a tiered management system, organizations and their IT suppliers should strive to horizontally integrate their teams. Maintain formal annual relationship health monitoring A formal annual health check is essential for every supplier relationship.

Resources 257

Resources Meeting Programming Government 257

IT Toolbox

JULY 24, 2017

I just had lunch with a long-time business colleague who specializes in IT consulting and network systems integration for small and medium-sized businesses. From servers to PBXs and everything in between, his company sells, installs, and manages entire network environments for its customers.

Vendor Management 133

Vendor Management SMB Firewall Backup 133

Forrester IT

AUGUST 13, 2020

Cisco Systems stock fell over 11% today after it delivered its latest quarterly earnings yesterday. Cisco beat street estimates, but it fell based on a 9% YoY decrease in revenue and a weak outlook for coming quarters. Our research indicates a coming drought in infrastructure tech spending, so the next few quarters – likely to […].

Research 488

Research System Vendor Management Change Management 488

CIO Business Intelligence

MARCH 17, 2022

It has done so with an unusual approach to vendor management. As a result, GTAA has seen a 94% reduction in IT major systems outages since 2016, Boyer said. Understanding this, the Toronto Pearson International Airport has been on a multiyear quest to modernize its operations and improve the passenger experience.

Airlines 275

Airlines Vendor Management Travel Meeting 275

CIO Business Intelligence

MARCH 12, 2025

The nonprofit regulates broker dealers and operates trade reporting systems that track vast numbers of transactions. And with 70-plus AWS services, 150,000 compute instances, and an exabyte of data, theres a lot to manage. We never really adopted the term FinOps, but weve been doing it from the beginning, he says.

Cloud 300

Cloud Tools Engineering Financial 300

CIO Business Intelligence

JUNE 8, 2023

DevOps engineer DevOps Engineers are tasked with bridging the gap between software development and operations, typically working alongside software developers, systems administrators, and testers to maintain efficient workflows. Average salary: US$120,653 Increase since 2021: 15.6% Average salary: US$136,017 Increase since 2021: 14.1%

Project Management 350

Project Management Devops Engineering Systems Administration 350

CIO Business Intelligence

MARCH 15, 2024

It’s often the data in these silos [that needs] to be integrated between multiple sites, multiple systems, especially in the [real-time] world that we live in today versus the more batch-oriented architecture of a decade ago.” These systems are getting bigger and more complicated. And he doesn’t see the issue going away anytime soon.

Vendor Management 340

Vendor Management Cloud Enterprise Enterprise 340

CIO Business Intelligence

MARCH 3, 2025

This experience led Carhart to develop Comp AI as an open source alternative that could help organizations of all sizes achieve SOC 2 compliance without breaking the bank or getting locked into proprietary systems.

Open Source 147

Open Source Security Vendor Management Policies 147

CIO Business Intelligence

JULY 26, 2024

Here’s a summary of some key results of a recent cloud transformation study, published by the Custom Research Team of CIO, CSO and Computerwoche in collaboration with T-Systems, plusserver, Fortinet, and SPIRIT/21.

Cloud 358

Cloud Study Survey Applications 358

CIO Business Intelligence

FEBRUARY 14, 2025

Legacy system integration: Incorporating new solutions into outdated systems remains a logistical nightmare. AI can take on repetitive tasks such as data entry or basic queries while legacy systems handle more complex processes that require human oversight. See also: Where CIOs should place their 2025 AI bets.)

Agile 162

Agile Resources Data Vendor Management 162

CIO Business Intelligence

OCTOBER 4, 2024

According to capital management solutions firm Carta, in Q1 this year, startup bankruptcies increased by 58% compared to the same time in 2023. The importance of good planning This work prior to any debacle is essential when it comes to managing it with greater success. So too are robust vendor management practices.

Disaster Recovery 306

Disaster Recovery Data Center Business Continuity Vendor Management 306

CIO Business Intelligence

APRIL 27, 2023

Solutions architect Solutions architects are responsible for building, developing, and implementing systems architecture within an organization, ensuring that they meet business or customer needs. They’re also charged with assessing a business’ current system architecture, and identifying solutions to improve, change, and modernize it.

Engineering 290

Engineering Devops Architecture Software 290

CIO Business Intelligence

JUNE 6, 2024

That included setting up a governance framework, building an internal tool that was safe for employees to use, and developing a process for vetting gen AI embedded in third-party systems. Vendor management Gen AI is more than just choosing between a free, insecure, public chatbot and a private, controlled one.

Government 327

Government Tools Vendor Management Examples 327

CIO Business Intelligence

JANUARY 15, 2024

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months.

Retail 263

Retail Software Software SAP 263

CIO Business Intelligence

SEPTEMBER 10, 2024

If the CrowdStrike outage underscored anything for CIOs, it’s that modern enterprises are dependent on a growing number of interconnected systems, any one of which can cripple business operations beyond CIOs’ control. Although not implemented yet, we will be making it part of our vendor management and selection processes.

Backup 325

Backup Disaster Recovery Business Continuity CTO Hire 325

CIO Business Intelligence

SEPTEMBER 1, 2023

Now, as it conceptualized a new platform to effectively manage services spend, it was forced to change its deployment system. As it faced its latest challenge, Accenture chose SAP Fieldglass , a vendor management system for services procurement and external workforce organization, to provide reporting and analytics.

SAP 246

SAP Meeting Vendor Management System 246

CIO Business Intelligence

JANUARY 7, 2025

Cloud cost visibility, cost insights, cost governance, defining a cloud baseline infrastructure and vendor management are essential components of a comprehensive cloud financial management strategy.

Cloud 245

Cloud Strategy Architecture Enterprise 245

CIO Business Intelligence

JULY 7, 2022

Automation also ensures that compliance processes are addressed, billing and tax forms are completed, and IT vendors are onboarded into payable processes, including with acceptable electronic invoice formats and payment options. Introduce a workflow system. Vendor Management

Vendor Management 299

Vendor Management Data Center Examples Research 299

CIO Business Intelligence

DECEMBER 12, 2023

That’s as true for the engineering teams electrifying the cars as it is for those that Battle oversees who are transforming the company’s IT systems. The document processing system JLR built on Appian has around 150 daily users handling about 250 customs declarations a day. It’s an incredible proposition for any tech professional.”

Artificial Intelligence 320

Artificial Intelligence Engineering Business Transformation Software Development 320

CIO Business Intelligence

NOVEMBER 1, 2023

The self-service chatbot developed at Albemarle evolved into a tool to help with other corporate functions, which then developed into a virtual personal assistant that manages federated workflows, making it easier for employees to work with several systems at once without having to log into all of them.

Enterprise 328

Enterprise Enterprise Artificial Intelligence Training 328

Forrester IT

JULY 13, 2021

The fictional, artificially super intelligent computer system from Portal once sang, “…But there’s no sense crying over every mistake. I believe that GLaDOS (the evil AI from the Portal video game franchise) may have been trying to make a point about the state of security with her song “Still Alive.”

Tools 284

Tools Video Security System 284

CIO Business Intelligence

OCTOBER 2, 2024

As the world moves toward a cashless economy that includes electronic payments for most products and services, financial institutions must also deal with new risk exposures presented by mobile wallets, person-to-person (P2P) payment services, and a host of emerging digital payment systems. Does it lower the cost of acquisition?

Data 287

Data Small Business Government Banking 287

Forrester IT

SEPTEMBER 19, 2024

Supplier Value Management platforms is a critical enterprise software category enabling enterprises to implement their source-to-pay processes. Enterprises seeking a system of record for all supplier spend and supplier information are busy unbundling ERP and other “procurement” tools such as Excel, and embracing SVM platforms.

Enterprise 243

Enterprise Enterprise Software Software 243

Spearline Testing

APRIL 7, 2021

In this white paper, we examine the efficiencies and quality improvements that can be achieved through the use of appropriate vendor management techniques. We will examine the increase in the complexity of the global networks, service quality and commonly utilized vendor management systems.

Vendor Management 103

Vendor Management Telecommunications Network Mobile 103

CIO Business Intelligence

MARCH 26, 2024

Such partnerships include long-standing ones such as business consultancies to advise on transformation efforts, software vendors with expertise in vertical or horizontal solutions, system integrators to help design and implement multi-vendor tech stacks, and managed service providers to run and optimize targeted IT domains.

Fractional CTO 312

Fractional CTO CTO Hire Resources Vendor Management 312

CIO Business Intelligence

JULY 25, 2024

As an IT manager, you’ll need to have your finger on the pulse of enterprise IT security, and the CISM certification can show you have the skills and knowledge to help the business stay secure and mitigate risk. GAQM offers an e-course that takes 30 to 35 hours on average to complete that you can take prior to taking the exam.

Project Management 328

Project Management Agile SCRUM Security 328

CIO Business Intelligence

MARCH 14, 2024

These aren’t just the basic backup and disaster recovery protocols that already exist, but tools that measure every process and service on business-critical systems to verify they’re performing as expected. And it’s always the internal group that’s responsible to train the AI models.

Banking 230

Banking Disaster Recovery Training Data 230

CIO Business Intelligence

APRIL 1, 2024

To illustrate how the framework helps IT move faster, Bradshaw points to how his team approached modernizing the core business systems it had inherited. I need one managing data and orchestrating the OEM platform base to drive business results.” The framework acts like a position paper, he says.

Strategy 351

Strategy Agile Applications Software 351

CIO Business Intelligence

APRIL 18, 2023

A fractional CIO’s responsibilities typically include IT team management, budget development and supervision, specifying technology investments, and providing guidance on IT systems and governance, he says. What services do fractional CIOs provide?

How To 304

How To Enterprise Enterprise Strategy 304

CIO Business Intelligence

JANUARY 3, 2024

Enterprises that built PDF workloads using those start-ups’ technology now faced the risk that they’d go out of business before their customers could rebuild the systems. There could be a management or organizational problem, like what happened at OpenAI, he says. A startup can easily become obsolete in any area of technology.

Fractional CTO 328

Fractional CTO CTO Hire Training Enterprise 328

Forrester IT

MARCH 11, 2025

We evaluated the Total Economic Impact (TEI) of companies that simultaneously use two order management systems (OMS). Our research uncovered surprising findings.

Company 195

Company Research System Vendor Management 195

SecureWorld News

FEBRUARY 15, 2024

Bank of America is notifying customers that their personal information was compromised in a data breach impacting Infosys McCamish Systems (IMS), a third-party vendor. The notorious LockBit ransomware gang has claimed responsibility for the attack on IMS, saying they encrypted more than 2,000 IMS systems.

Banking 116

Banking Data Infosys Financial 116

CIO Business Intelligence

JUNE 5, 2023

Technical skills topped the list but also crucial are key leadership and culture capabilities such as change management, strategy building, and business relationship management, as well as critical business skills such as cost, product, and vendor management, as shown in the graphic below.

Change Management 361

Change Management Healthcare Survey Groups 361