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Redefining The Fate Of Virtual Care

Forrester IT

Last quarter delivered several shocks to the healthcare system, including a series of downturns for virtual care.

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The Valuable Role of Virtualization in the Apple Enterprise

IT Toolbox

Learn how Mac virtualization revolutionizes Apple DevOps for seamless enterprise software development. The post The Valuable Role of Virtualization in the Apple Enterprise appeared first on Spiceworks.

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Important Questions To Answer Before Making Your Events Virtual

Forrester IT

Back in March, Nick Barber and I teamed up to help B2B marketers assess whether virtual events were a viable alternative to physical, as COVID-19 forced event managers to cancel in–person events wholesale.

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Augmented Reality vs. Virtual Reality: 4 Critical Differences

IT Toolbox

Augmented reality (AR) overlays digital info onto the physical world, while virtual reality (VR) creates an immersive simulated environment. The post Augmented Reality vs. Virtual Reality: 4 Critical Differences appeared first on Spiceworks.

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Going to Market Smarter in the New Economy

In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.”

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7 Ways To Maximize Efficiency With Virtual Agents

IT Toolbox

How to succeed with virtual agents. The post 7 Ways To Maximize Efficiency With Virtual Agents appeared first on Spiceworks.

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It’s Time To Put Security And Privacy Front And Center For Virtual Care

Forrester IT

(Written with Benjamin Corey, senior research associate at Forrester) Telehealth (virtual care) usage has skyrocketed during the pandemic.

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The Recruiting Crossword Puzzle

On top of ever-increasing advancements on the technology front (hello, artificial intelligence), try adding record-low unemployment and candidates’ virtual omnipresence and you’ve got yourself a pretty passive, well-informed, and crowded recruiting landscape. The good news?

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How to Accelerate Product Sales Virtually

Everyone sells online these days, but outselling the (virtual) competition requires following a few key principles. Yellowfin CEO Glen Rabie shares his insights on resonating with buyers in this short video.

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Your Future Signature

Birosign’s revolutionary pen connects the biological identity of the user with their virtual identity, which is essential for digital and remote work. The fine motor movements of the hand are unique and cannot be imitated or stolen. Download the guide to learn about your future signature!

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3 Sizzling Ways to Warm up Cold Calls

Fortunately, today’s sales leaders have a crucial advantage over their predecessors: market intelligence and outreach platforms that can warm up virtually any introduction. Even in today’s data-driven sales world, cold calling remains a fact of life for many go-to-market professionals.

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The Contact Center of the Future with Real-Time AI

Depending on the customer base, you may have 40% of your chat, SMS, and email answered by a chatbot, 30% of voice calls answered by a virtual agent or voice bot, and only 30% actually answered by a human. What does the contact center of the future look like?

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Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

Through actual case studies, Steve will analyze companies that have harnessed the potential of AI-driven conversations to transcend CX boundaries.